Availability & Lead Times
Table of Contents
Overview
We use plain availability language across the site so you can plan procurement accurately.
Availability States
- In stock – held in our stock and ready to dispatch. Buy online or quote for bulk.
- Confirm availability – stock position varies; we verify before you commit. Request a quote and we confirm within one business day.
- Supplier order – sourced from our supplier on confirmed order. We confirm lead time and price in writing first.
- Out of stock – temporarily unavailable. Request a quote to be notified or discuss alternatives.
Lead Times
Lead times depend on the item and quantity. Stocked items dispatch promptly; supplier-order items carry a supplier lead time that we confirm per order before you commit. We would rather give you a real date on request than publish an estimate we cannot guarantee.
Frequently Asked Questions
What does “in stock” mean?
The item is held in our stock and ready to dispatch – buy online or quote for bulk quantities.
How fast do you confirm availability?
On quote requests we confirm stock state within one business day.
What is a supplier order?
An item sourced from our supplier on confirmed order. We confirm the lead time and price in writing before you commit.
What if an item is out of stock?
Request a quote and we will notify you when it is available or discuss alternatives.